Node4 Calling with Webex offers advanced call centre capabilities right out of the box. Your customers will have access to advanced call queue capabilities like skills-based routing, supervisor management, including the ability to monitor, coach and take over calls, and a centralised reporting and analytics dashboard.
In today’s hybrid work environment, many rely on Microsoft Teams to carry out their day-to-day roles. Node4 Calling with Webex seamlessly integrates with Teams, providing access at the click of a button and enhancing user experience, with top quality audio and video to make calls smoother and more successful, every time.
With the ability to make high-quality calls, host meetings and send messages all in a single platform, team and cross-business collaboration becomes quicker and easier. With Node4 Calling with Webex, your customers can start conversations in a matter of moments, without the need to switch between different platforms or devices.
With encrypted phone registration, activation, voicemail, audio and video, your customers can rest assured that their platform is safe and secure. Admin and end-user interfaces are all encrypted, too, helping keep your customers’ organisations protected against potential threats.
Whether your customers’ teams are working from home, office-based or always on the go, Node4 Calling with Webex and its seamless integration is built to help facilitate diverse and modern ways of working. From taking calls and responding to messages anytime from anywhere to sharing screens with others, Node4 Calling with Webex supports long-distance teamwork and elevates those making the most of more modern ways of working.
